Complexity. Getting your head around a complex design is, dare I say, a complex process. It’s difficult to understand why your users are struggling with all the features and concepts they want and need in your design. One cause is that we tend to think of complexity as a holistic effect. We try to decide if the entire design is complex or not.
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Complexity. “People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully.
Complexity. The permeation of software in society has given everyone the opportunity to do what only professionals were capable of in years past. The web has only accelerated its progression. There are whole new segments of the population who are now frequently publishing their writing, editing video, and processing photos, among other things.
Books. I just finished reading Living with Complexity by Donald A. Norman (previously announced here) and consider an important contribution to our field, and this for three precise reasons. First, Norman has a huge reputation, also outside of our professional UX sphere.
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