Defensive Design. In this article, we’ll review a few techniques that will help Web designers and UI professionals improve their error pages in order to engage visitors and improve the experience. As C. S. Lewis said, “Failures are finger posts on the road to achievement.
Defensive Design. Anyone designing a form will eventually come across the problem of: 1) when to validate the form data which the user has entered, and 2) how to provide the user feedback on fields that don’t meet the validation criteria. Many approaches have been tried for the second problem, but I think the first problem—when to validate the data and provide feedback—could use more consideration.
Defensive Design. Is your design resistant to failure? If a worst case occurs, can the user recover and regain trust in your solution? This article explores the case of warnings, alerts and alarms, and provides an introduction to the important factors in gaining user attention to failures or critical events – and how to deal with them.
Defensive Design. By Caroline JarrettPublished: August 9, 2010 “People make mistakes and computers do unexpected things. We try to design out the errors as much as possible, but inevitably, we end up dealing with error messages. ” Put a person and a computer together, and you have the possibility of an error. Put two computers together: more possibilities for error.
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